The interaction with the product or packaging is well-designed if the user is satisfied. Therefore, the method we use for measuring the usability of products and packaging is based on the perceived experience of people with reduced hand functionality. The test participants individually evaluate each step involved in handling the product.
By prioritizing user experience, we ensure that our method captures the true ease of interaction. We conduct these assessments with a dedicated group of 10-20 participants who carefully perform and rate each handling step on a straightforward scale:
0 = Impossible, 1 = Very Difficult, 2 = Rather Difficult, 3 = Okay, 4 = Relatively Easy, and 5 = Very Easy.
The average of the test group’s collected data, calibrated against a more extensive reference group, determines how easy or complicated the product or packaging is to use. This method has been scientifically validated to ensure accuracy.
If your product or packaging achieves a rating of "okay" or better for all handling steps, it can be approved and certified by the Swedish Rheumatism Association.
Lena Lorentzen lena@lenalorentzendesign.se
Kristina Heiborn kristina.heiborn@reumatiker.se
© Lena Lorentzen Design AB